Returns & Exchanges
At Medichecks, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Start Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized Medichecks collection point.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing